Account Receivables Metrics as Customer Success Indicators

As a supplier, staying proactive with accounts receivable (AR) collections is not only good business practice, but is also good customer relationship management. How can your AR process foster better client relationships?

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Using AR Analytics to Measure Department Effectiveness

AR managers have a myriad of responsibilities. The company’s cash flow, financial forecasts, budgets, and debt collection efforts are all on your team’s task list. While much of your tracking and reporting focus is on other departments, it’s also critical to measure your internal team performance. AR analytics can be a  tool used to assess your team’s effectiveness and inform personnel decisions.

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Benefits of Tracking Accounts Receivable Turnover Ratio

Accounts receivable management is at the core of your ability to operate continuously, even though it’s on the back end of business management. Sales are visible and at the forefront of reporting and key performance indicators (KPIs), but if you don’t realize the proceeds from transactions, your business could be at risk. By tracking accounts receivable turnover ratio as a key KPI, you’ll always know where you stand and when it’s time to sound the alarms to avert a cash crisis.

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