Account Receivables Metrics as Customer Success Indicators

As a supplier, staying proactive with accounts receivable (AR) collections is not only good business practice, but is also good customer relationship management. How can your AR process foster better client relationships?

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RPA: Re-Imaging Human Work – An Exclusive Whitepaper from YayPay

“RPA will take the robot out of the human, freeing workers to contribute in more creative and profound ways.”

Robotic Process Automation (RPA) has been heralded as the future of the digital economy. With it comes the promise of greater efficiency, leaner operations and a more rewarding workplace environment. Together, these value drivers are transforming business operations and shrinking the productivity gap.

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The Future of Work: Real-World Applications of RPA

For decades, robot-led automation has transformed human work environments. Once the domain of industrial machinery and factory floors, automation is now transforming the knowledge economy in profound ways. The automation of knowledge work[1] has already left its mark on the economy, and promises hugely transformative potential for businesses looking to unlock productivity.

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First-Mover Advantage: How Digital Labor Will Change the Economy

The evolution from manual labor to digitization is reaching a tipping point, as businesses, policymakers and workers grapple with the economic realities of automation. Businesses love automation for its cost-efficiency and productivity, whereas workers wonder about how it might affect their jobs. Although automation does address human redundancy, its economic impact has the potential to benefit society as a whole through innovation, cost-reduction and greater economies of scale. We’ve seen the same phenomenon in the I.T. industry over the past 30 years. Rather than undermine human work, technology has given us much more than we ever dreamed possible.

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Middle-Market Automation: How RPA is Taking the Robot Out of the Human

Robotic process automation (RPA) may sound like an alien concept, but it has been germinating quietly in the business world for over a decade. Demand for scalable solutions that drive efficiency gains and enable cost reduction are highly sought-after by business leaders. For middle-market CFOs, RPA is a way to both simplify business process delivery and improve agility in an increasingly competitive environment. Interestingly enough, adopting RPA isn’t nearly as complicated as it sounds. It’s helpful to think of it as a low-risk, high-reward proposition that can take your business to new heights far quicker than your HR department can onboard specialized staff.

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AR on Autopilot: A Business Case for Account Receivables Automation

The pace of technology change is staggering: If you see a gadget in a sci-fi movie, chances are you will get to test-drive it in real life sooner than you think. Yet the nightmares of a typical AR department have remained unchanged for decades. Between managing the disaster of having sent the wrong invoice to the wrong customer, to eye-rolling at customers’ claims that they never got a single one (of the three invoices) sent to them, AR managers are dealing with the same-old problems. The cause is simple: Many of the processes that drive billing and collection functions in a modern company are 150 years old.

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