At one time or another, nearly every business owner has come across this issue: should you modify your company’s credit policy in order to gain – or retain – a customer? Let’s take a look at several pros and cons and then a few examples of when bending your credit policy is worth the risk.Read More
In your company, who is responsible for managing customer relationships?
Whether you are on the finance, sales, or customer success team, anyone who impacts customer relationships should have easy and real-time access to their customer account details. These are simply best practices.Read More
It’s the job of the board of directors to oversee the financial and legal health of your organization. The board has a fiduciary obligation to protect the interests of all shareholders. Because of this, you must keep your board apprised of company finances, and this includes accounts receivable, which is often a very significant asset on the balance sheet.Read More
The accounts receivables team is one of the most critical teams in your company. If your AR team doesn’t collect the proceeds from invoices, the efforts of sales, marketing, customer service, and human resources are wasted.Read More
In an ideal world, every single one of your customers would pay you on time—if not ahead of schedule.Read More
AR managers have a myriad of responsibilities. The company’s cash flow, financial forecasts, budgets, and debt collection efforts are all on your team’s task list. While much of your tracking and reporting focus is on other departments, it’s also critical to measure your internal team performance. AR analytics can be a tool used to assess your team’s effectiveness and inform personnel decisions.Read More
Just a few weeks ago, over 4,500 companies and 11,000 attendees made their way to Vegas in hopes to learn, share, and strike new partnerships.Read More