Recent Posts by Janis O'Dwyer

Manual John vs Automated Jane - Which Do You Prefer?

Imagine a typical job description for an AR and Collections manager. On paper it may look quite similar across companies and even industries. However, as many professionals can attest, a manager’s actual day-to-experience can vary considerably from company to company. Many factors contribute to these real-life differences. Company culture, industry specifics, and reporting structure all matter. However, technology may be the ultimate force that has the power to define workflows and shape the manager’s day.

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3 Tips To Make Your OTC Best In Class

Order to cash (OTC) covers a wide range of processes from sale initiation to collections. Diligent CFOs track key ratios to make sure this important pipeline works efficiently. However, the range of potential OTC problems can be overwhelming. If your metrics are showing an issue, where do you begin to look for a solution?

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How To Analyze Your Order To Cash Management: Searching For A Silver Bullet

“Order to cash” is a broad term. It captures every process and activity from order receipt to fulfillment and payment collection – a virtual catch-all bucket that is notoriously tough to measure. Getting an accurate pulse on OTC in terms of effectiveness and efficiency is important – but how do you assess it with a single metric?

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The secret sauce: 3 ways to boost efficiency with AR and collections

Back office functions get a bad rep. They do not enjoy the same amount of attention and investment as sales or R&D – primarily because they do not drive top-line growth in any obvious way. That dynamic is unfortunate, because any company would be crippled without behind-the-scenes tasks like client onboarding, billing, and collections.

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5 Accounts Receivable & Collection Statistics That Should Scare You

If you are in the business of selling products or services on credit, you effectively have two businesses – collections being the second one. That does not look like a problematic setup until you consider that most American businesses aren’t great at managing collections. Here are some statistics from the 2016 payment practices study by Atradius.

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Myth Busters: 3 Common Misconceptions about AR Automation

There is a little-known secret among finance teams, AR Managers and CFOs. Deep inside, most of them have a certain amount of mistrust when automating any process. After all, a known (even if notoriously inefficient and frustrating) process is usually transparent, whereas the new automated process is a mysterious “black box”. Data A comes in, output B comes out. How do you know it’s right?

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The True Costs of Manual AR Processing

What is it costing your company right now to generate invoices and process payments?

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YayPay Fable: AR Aimee and the Collections Beast

Far, far away in the land of Silicon Mountain, where new ideas are dreamt, innovations are cultivated and efficiency is the goal, was a young, tired, overworked back office lady. This lovely lady that went by the name of Aimee worked for the next predicted unicorn of the land. Her small team of herself and just 2 others approved credit worthiness, invoiced, collected and applied cash for her ever growing company.

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