Revenue Heroes Episode #1: Rob Castaneda, ServiceRocket

Welcome to the first of our Revenue Hero series, where we sit down with individuals who have taken Accounts Receivable (AR) automation and championed it within their company to modernize their finance back office. These are the change makers we have seen from our side of the AR automation story, bringing disruption not only to the way cash flow is managed, but also to the way a company operates internally to holistically approach the customer experience.

Our first interview is with Rob Castaneda, CEO of ServiceRocket. To download this interview in case study form, click here.

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The Rise of Revenue Heroes

“It looks like they just closed off another super impressive quarter. I just finished a check in call with them, and I could hear the delight in their voices.”

Namgyal Schaaf, our Director of Customer Success, was reporting on product usage trends during our weekly team meeting. He couldn’t help but remark on one of our customers, who had exceeded their aggressive year-end collections forecast by 40 percent. In monetary terms, it was four million dollars.

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Optimize Your ERP to Work for You

If your company is thinking of displacing your ERP due to specific functionality gaps, pause! These gaps may not be an issue with the ERP at all, but a need for enhancement, a positive shift from back office inefficiencies and the lack of live clarity into the health of your collections business.

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5 Payment Strategies for Optimizing Cash Flow

It is important for enterprise business owners to evaluate their account receivables (AR) management strategies, especially when operating with margin constraints. Your business may be growing and you must strategically sacrifice margins, or you may be in an industry with narrow margins in the first place. Sageworks research shows that certain industries even generate negative margins, with software publishers at -5%, beverage manufacturers at -3.7%, and manufacturers of semiconductors and other electronic component at -0.3%.  Regardless of your industry, following the five payment strategies below will ensure the positive cash flow that will feed the success of your business.

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Is Call or Email the Best Way to Chase Down Unpaid Invoices?

For many businesses, accounts receivable management and chasing down unpaid invoices are ever-present challenges that have a significant impacts on cash flow. It’s important to take the most efficient and effective approach by leveraging the communication style that’s most likely to drive an impact. Historically, that might have been using the phone to call, but not anymore. Read on to see why an email approach is more likely to get you the results you want: getting your invoice paid.

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The YayPay Team Recognizes Our Customers, the Revenue Heroes

Today, I am thrilled to announce that YayPay has secured $8.4M in Series A funding.

Led by Information Venture Partners, this funding round brings our total funding to date to $14 million. Information Venture Partners is a well-known fintech and enterprise SaaS investor that has backed many success stories across North America, including Adaptive Insights in the FP&A space, which was recently sold to Workday for $1.55 billion dollars. Rob Antoniades, Co-Founder and General Partner of Information Venture Partners, will be joining YayPay’s board of directors and he adds a great depth of experience in building early stage companies in the back-office finance space.

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6 Reasons Why Your Sales Team Should Work with Your AR Team

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YayPay Takes the ParityPledge for Equal Representation

Fact: According to The World Economic Forum's 2017 Global Gender Gap Report, if we continue at the rate that we are going, the gender gap would not be closed until the year 2234. 

Also fact: According to Cook Ross Inc., companies with the best record for promoting women outperformed industry revenue average by 46 percent.

Startups are notably difficult grounds for women founding companies and joining the workforce. This is especially so in fintech. As a fintech startup, we know that these are more than a matter statistics. Within our company, we know very presently that diversity has been tangibly beneficial to not just our performance, but our everyday interactions coming into the office and working together. However, we've also been aware just how much more room there is to improve. That's why YayPay has taken the ParityPledge to become part of the change toward gender parity in the workplace. Our founders are committed to creating a company with a workplace culture that encourages diversity, inclusion, and transparency. We hire and promote leaders that further this belief that all of our employees should feel safe bringing their whole self to work, and feel empowered to pursue growth uninhibited by aspects of their identity. 

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