At one time or another, nearly every business owner has come across this issue: should you modify your company’s credit policy in order to gain – or retain – a customer? Let’s take a look at several pros and cons and then a few examples of when bending your credit policy is worth the risk.Read More
In your company, who is responsible for managing customer relationships?
Whether you are on the finance, sales, or customer success team, anyone who impacts customer relationships should have easy and real-time access to their customer account details. These are simply best practices.Read More
Welcome to the second episode of our series, The Rise of Revenue Heroes. Last episode we spoke with Rob Castaneda from ServiceRocket. We explored how automation and transparency can be helpful for customer experience. This episode we’ll be taking another view on how Revenue Heroes drive transformation in human work, from the vantage point of a multi-term finance leader, Rob Reznick.Read More
Attending SuiteWorld in Las Vegas this year? So are we!
The YayPay team will be at SuiteWorld 2019, Grow Beyond the Status Quo, to share what we have learned from our Revenue Heroes on modernizing the finance back office. Joining us will be Rob Reznick, a FinTech advisor with multiple finance leadership roles, and Jeff Davis, SVP of Corporate Accounting at MediaMath.
As a Silver Sponsor, YayPay is hosting several events to celebrate Revenue Heroes: YOU!
Whether you’re new to accounts receivable (AR) and collections or a bit more seasoned, it’s a good idea to brush up on some of the more commonly used acronyms. How many of these do you already know? Are there others your peers should know about? If so, leave us a comment below and we’ll add your suggestions to this list.Read More
Welcome to the first of our Revenue Hero series, where we sit down with individuals who have taken Accounts Receivable (AR) automation and championed it within their company to modernize their finance back office. These are the change makers we have seen from our side of the AR automation story, bringing disruption not only to the way cash flow is managed, but also to the way a company operates internally to holistically approach the customer experience.
Our first interview is with Rob Castaneda, CEO of ServiceRocket. To download this interview in case study form, click here.Read More
“It looks like they just closed off another super impressive quarter. I just finished a check in call with them, and I could hear the delight in their voices.”
Namgyal Schaaf, our Director of Customer Success, was reporting on product usage trends during our weekly team meeting. He couldn’t help but remark on one of our customers, who had exceeded their aggressive year-end collections forecast by 40 percent. In monetary terms, it was four million dollars.Read More
If your company is thinking of displacing your ERP due to specific functionality gaps, pause! These gaps may not be an issue with the ERP at all, but a need for enhancement, a positive shift from back office inefficiencies and the lack of live clarity into the health of your collections business.Read More